

Unlock your potential with expert personalised one-to-one career coaching, guided by a seasoned global HR, Recruitment and ICF Accredited Career Coach

Fay Phillips-Jones
Coaching with fay Phillips-Jones
Practitioner-Led Approach
Career Coaching & Career Services
As an ICF Accredited Coach with extensive experience in HR (CIPD qualified) and recruitment, I offer a wide range of career coaching and career services to support your professional growth. These services include: CV building, interview success strategies, mock interviews, career planning, LinkedIn profile optimisation, effective self-presentation to recruiters, psychometric assessments, and salary negotiation techniques.
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While career changes and job searches might only happen a few times in your life, my 18+ years of experience in HR and recruitment ensure that you receive top quality support and professionalism. I'm here to help you navigate successful and meaningful career and life transitions.
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Contact me to start your proactive career journey today!
'Coaching with Fay' Services

Career Coaching
Personalised Focus Areas:
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Time Management: Develop strategies to efficiently manage your time and increase productivity.
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Relationship Management: Enhance your interpersonal skills to build and maintain effective relationships.
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Career Transitions: Navigate changes in your career path with confidence and clarity.
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Leadership Development: Cultivate leadership skills to advance in your professional journey.
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Work-Life Balance: Achieve a harmonious balance between your personal and professional life.
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Overcoming Challenges: Address issues like imposter syndrome and self-doubt to build confidence.
Receive tailored support to help you feel energised, motivated, confident and empowered to achieve your goals.
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CV Refresher Session
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​Transform Your CV: Standout in a competitive market.
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Increase Your Success: Impress recruiters and potential employers.
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Match Your CV: To your dream role.
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Showcase Your Potential: Create a CV that accurately reflects your full potential.
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Professional Feedback: Gain honest feedback from a professional HR recruiter.​​​
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Tailored for Success: Ensure your CV is optimised for Applicant Tracking Systems (ATS).
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Clear & Concise: Present your experience and skills in a way that is easy to read and impactful.
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Highlight Achievements: Emphasise key successes with quantifiable results.
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Confident Applications: Apply for roles with a CV that makes you feel confident.
Expert advice on crafting a CV that exceeds expectations. Let's make your career aspirations a reality.

Interviewing for Success
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Master Your Interview Skills: With Expert Guidance.
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Professional Presentation: Learn how to conduct and present yourself in the best possible light to your future employer.
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Interview Techniques: Understand various interview techniques and styles to approach different scenarios with confidence.
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Insider Tips: Discover my tricks of the trade to create a positive and long-lasting impression.
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Etiquette & Follow-Up: Develop a thorough understanding of pre- and post-interview etiquette and follow-up actions.
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Live Feedback: Honest, live feedback from an experienced recruiter to refine your approach.​
Being confident and comfortable in your interview will increase your chance of a positive meeting outcome.
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Mock Interview
A great option to practice with a recruitment professional for an upcoming interview, or if you're looking to get 'interview ready':
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Interview Style: Have you had interviews with little or no feedback, leaving you uncertain about where to improve?
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Feel Prepared: Do you feel nervous during interviews or under-prepared for potential interview questions?
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Successful Negotiation: Do you lack confidence in the negotiation process?
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Practice Makes Perfect: Practise in a safe environment away from a real interview, so you don't compromise your chances of a job offer.
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Answer with Confidence: Learn how to structure your responses effectively and showcase your skills with clarity.
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You'll Also Receive:
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An invaluable interview checklist
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Competency-based and sample questions
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LinkedIn Profile Optimisation
Not sure where to begin with your LinkedIn profile? A robust LinkedIn presence can greatly enhance your career prospects:
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Enhanced Searchability: Increase your visibility in recruiter searches.
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Head-Hunting Opportunities: Attract attention from future employers looking for top talent.
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Professional Credibility: Boost your professional credibility and strengthen your personal brand.
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Network Growth: Expand your professional network with meaningful connections.
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Recruiter Appeal: Become more attractive to recruiters seeking qualified candidates.
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Discrete Updates: Update your profile with ease, without raising suspicions from your current employer.
You are 14 times more likely to get noticed when your LinkedIn profile is optimised!

DISC - Career Profiling
DISC is a leading workplace behavioural tool, empowering you to enhance interactions and boost workplace satisfaction through strategic coaching.
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Enhanced Leadership Skills: Gain insights into your leadership style and learn how to adapt to motivate and inspire your team.
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Personal Growth: Gain a deeper understanding of your behaviour and how it impacts your personal and professional relationships.
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Stress Management: Identify your stress triggers and develop coping mechanisms.
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Career Development: Leverage DISC insights to identify career paths that align with your natural strengths and preferences.
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Better Decision-Making: Use insights to make informed decisions that align with your strengths.
Book an Extended DISC assessment today and start your journey of self-insight and discovery!

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Complimentary Exploratory Consultation
Connect with a seasoned Career Coach and HR & Recruitment expert to uncover gaps and success strategies.
What to Expect from a Complimentary Consultation:
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45 minutes of unbiased, tailored advice for your job search.
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Personalised insights on how my services can support you.
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A clear understanding of the Coaching with Fay experience to ensure the right fit before you commit.
A Little Bit About Me
An Exceptionally Passionate Career Coach with a Strong Background in HR & Recruitment
My Passion:
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With 18+ years as an HR & Recruitment consultant, I’m passionate about fostering career growth and making a positive impact.
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I love developing and coaching individuals, having worked across the UK and Singapore with diverse clients.
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I specialise in supporting mid to executive-level professionals in advancing their careers and achieving their goals.
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Beyond coaching, I’m an avid traveller and foodie who thrives on exploring new places—so if you have any travel tips, I’d love to hear them!
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My Specialities:
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Career Coaching
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Interviewing for Success
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CV Enhancement / Re-write
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One-to-One Mock Interviews
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Presenting Yourself Positively to Recruiters and Head-hunters
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LinkedIn Profile Optimisation
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Recruitment Processes
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Career Planning
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Making Every Job Application Count
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Personal Branding & Networking​​​​​
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Who Are My Sessions Designed For?
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I cater to individuals from all walks of life, from graduates through to more experienced professionals, executives and career movers. ​
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Ready to Take the Next Step?
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Curious about how an HR Career Coach and professional head-hunter can support your career? Book a complimentary 30 minute exploratory call to discuss your career goals and see how we can work together.
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​​​I look forward to connecting with you over a virtual coffee!
With love,
Fay x

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My Qualifications:
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BSc in Applied Psychology: First class honours degree from Cardiff University.
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MSc in Human Resources: (Distinction), Middlesex University.
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Professional Certified Coach: Certified by the International Coach Federation (ICF).
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Qualified Extended DISC Assessor
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Memberships: Member of the International Coach Federation (ICF) and the Chartered Institute of Personnel Development (Assoc CIPD status).
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Work Experience:
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18+ years in HR & Recruitment: Specialising in recruitment for mid-executive HR hires and retained searches.
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Marks & Spencer's Graduate HR Scheme: Established as an HR professional by joining a prestigious program.
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Barclays, PwC, and Royal Bank of Canada: Worked across various HR roles and projects.
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PwC HR Transformation Consultant: Gained exposure to multiple HR projects with FTSE 100 and global blue-chip firms.
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Global HR Search Firm Director: With over a decade of experience, I led a team and built a thriving Financial & Professional Services practice. I developed a successful executive search function, worked across multiple sectors, and built strong global relationships—helping hundreds of candidates secure opportunities with expert interview and CV guidance.
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In 2020, I launched my own career coaching business and have successfully supported numerous individuals in transforming their careers. I absolutely love what I do, and my goal is for you to love your career too! ​
Client Success Stories
Claire, Head of Travel (APAC)
"Fay is an absolute dream to work with! Re-entering the job market can be a daunting task. Personally, finding myself on a job hunt in a COVID-19 world, in a severely affected industry, I was feeling massively overwhelmed. Fay really came to the rescue, with years of experience and having seen thousands upon thousands of CVs, (the good, the bad and the ugly!) she really knows what she is talking about. She is patient and constructive in her advice and can really help you to present yourself and your skill set in the most effective and attractive way, on paper, on LinkedIn and in person."

Beth, Global Mobility Manager
“I am happy to recommend Fay. An experienced, knowledgeable individual, Fay goes out of her way to understand her client/customer needs.
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I have seen Fay deliver both in a professional capacity as she sourced and recruited several excellent candidates for our company and also on a personal level with career support and advice.
Fay is extremely personable, proactive and always will follow up ensuring that there are no questions left unanswered. She prides herself in doing a good job and that is exactly what she does! ..”
Schedule a Session
